How are OnDoc services different than the telehealth plan included in my insurance?
While there is no way for OnDoc to know what exactly is included within the insurance plan that you currently maintain; we do know that in the majority of c...
Tue, Apr 21, 2020 at 2:01 PM
Do I speak with real doctors when using Teladoc?
Yes. You will speak with doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medici...
Tue, Apr 21, 2020 at 2:02 PM
What are some of the common conditions Teladoc treats?
Common conditions include sinus problems, respiratory infections, allergies, urinary tract infections, cold and flu symptoms and many other non-emergency il...
Tue, Apr 21, 2020 at 2:02 PM
Can Teladoc handle my emergency situations?
Teladoc is designed to handle non-emergent medical problems. You should not use it if you are experiencing a medical emergency.
Tue, Apr 21, 2020 at 2:02 PM
Can I request a particular doctor through Teladoc?
No. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with a Teladoc d...
Tue, Apr 21, 2020 at 2:02 PM
Can I get a prescription through Teladoc?
Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances ...
Tue, Apr 21, 2020 at 2:02 PM
How are prescriptions sent to the pharmacy?
Teladoc does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to your pharmacy.
Tue, Apr 21, 2020 at 2:02 PM
Is my electronic health record kept private?
Teladoc employs robust encryption methods to protect your personal information. You determine who can see the information in your record.
Tue, Apr 21, 2020 at 2:02 PM
Can I call Teladoc outside of the United States?
No. Teladoc visits are unavailable outside of the United States.
Tue, Apr 21, 2020 at 2:02 PM
Can I receive an absence note for work or school through Teladoc?
After speaking with a doctor through Teladoc, if work or school was missed due to an ailment or illness determined by speaking with Teladoc, an electronic e...
Wed, May 6, 2020 at 11:35 AM