News & Events
Support
Knowledge Base
FAQs
Create a Support Ticket
Cart
Get Started
Services
Teladoc
Doctors Online
Health Advocate™ Solutions
Behavioral Health
Dermatology
Organizations
About
OnDoc Overview
Customer Testimonials
Login
Get Started
Get Started
Login
Services
Services Overview
Teladoc
Doctors Online
Health Advocate™ Solutions
Behavioral Health
Dermatology
Organizations
About
OnDoc Overview
Customer Testimonials
News & Events
Support
Knowledge Base
FAQs
Create a Support Ticket
Cart
Enter your search term here...
Search
Solution home
OnDoc General Questions
Frequently Asked Questions
15
What is a member?
What app do I download?
What is a customer?
Do I need insurance?
How do I reactivate?
See all 15 articles
Account Settings
1
I reset my password I'm still having issues
Billing
5
How do I cancel?
Do I get a refund?
How do I update my payment info?
How do I look up recent and past transactions?
What is refunded?