OnDoc General Questions : OnDoc

News & Events
Support
Cart
Get Started

Services
About
- OnDoc Overview
- Customer Testimonials
Login

Get Started

Get Started
Login
Services
About
- OnDoc Overview
- Customer Testimonials
News & Events
Support
Cart

Enter your search term here...

OnDoc General Questions

Frequently Asked Questions 15

What is a member?
What app do I download?
What is a customer?
Do I need insurance?
How do I reactivate?

See all 15 articles

Account Settings 1

I reset my password I'm still having issues

Billing 5

How do I cancel?
Do I get a refund?
How do I update my payment info?
How do I look up recent and past transactions?
What is refunded?

TAKE CONTROL OF YOUR HEALTHCARE
© Copyright 2020. OnDoc. All Rights Reserved.

Services

Teladoc
Doctors Online
Health Advocate™
Behavioral Health
Dermatology

About

News & Events
Customer Testimonials
Shop

NEED HELP?

Contact Support & Submit a Ticket
Member Support: 1-800-800-7616
Hours: Monday-Friday, 7:00 a.m. – 7:00 p.m. CST
Saturday, 8:00 a.m. – 5:00 p.m. CST

Privacy Policy
Cancel Subscription

DISCLOSURES

This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.

OnDoc Services not available to VT & WA residents.